Privacy policy

Last updated: August 25, 2025

Aldukan Customer Policy

At Aldukan, we are committed to offering you a refined shopping experience built on trust, quality, and timeless elegance.

Quality Commitment

Each piece is crafted with carefully selected fabrics and meticulous attention to detail. Our designs are created to be cherished and worn for years to come.

Purchases & Exchanges

• Standard purchases may be exchanged within 7 days if unworn and in original condition.
• Bespoke and altered items are final sale.
• Refunds are not offered, except in the rare case of a confirmed defect.

Customer Care

Our team is here to assist you with fittings, alterations, and styling guidance. We handle every inquiry with discretion and care.

Sustainability Promise

We believe in slow fashion—timeless designs over trends, and responsible choices in sourcing and production.

Confidentiality

Your privacy matters. All client details are treated with the highest level of confidentiality.